The impact of knowledge management on the internationalization, organizational ambidexterity and performance of Spanish hotel chains

Purpose This study aims to analyze the relationships between knowledge management, internationalization and ambidexterity, also exploring influence of these variables on Spanish hotel chain performance. Hypotheses are proposed from dynamic capabilities knowledge-management views firm. Design/methodology/approach The research model was tested a sample 70 chains applying variance-based structural equation modeling (partial least squares). Findings results show that use management processes achieve greater degree this increases their organizational ambidexterity. can confirm direct, positive significant relationship ambidexterity Research limitations/implications shows may be considered an essential resource improve firms’ results. firms should manage stimulate international activity because could enhance learning related positively Originality/value present paper analyzes had not previously been analyzed in single model, including chains,